Human Resource Programs

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Authors: Michael Burchell, Jennifer Robin

What separates a Great Company from a merely good one? More than offering great pay and quirky perks, a great workplace is one where employees trust the people they work for, take pride in what they do, and are inspired to achieve superior performance.

Based on a many years of research and training conducted at the Great Place to Work Institute--producers of the FORTUNE 100 Best Companies to Work For Annual List--The Great Workplace: Building Trust and Inspiring Performance Workshop provides managers with a set of powerful, effective exercises that will help them understand the conceptual and practical considerations of creating a high-trust work environment. In the workshop, participants will:

Examine the essential elements of a Great Place to Work, especially the crucial role of trust.

Build an understanding of the key role managers play in building a great workplace.

Identify opportunities and generate ideas for making change within the scope of their responsibility.

Gain practical tools for improving the quality of their work environment.

Workshop Components:

1. Facilitators Guide: the comprehensive Facilitator's Guide Package includes case studies and role play exercises, scripts for1/2 day and 1 day workshops, PowerPoint slide deck, lecture content, models and frameworks, action planning and instructions for using the assessment tool. Loose-leaf / 144 pages / March 2011 / Price $225.00

2. Participant Workbook: The Participant workbook includes exercises to be used in conjunction with the workshop and self-directed exercises to continue development after after the workshop. Additionally there are action planning tools for follow-up skills development. paperback / 80 pages / March 2011 / Price $49.00 each

3. Leadership Self-Assessment: The Great Workplace Leadership Self- Assessment provides 57 items on a 3-point scale measuring effectiveness on the Great Workplace model. Paperback / 16 pages / March 2011 / Price $12.00 each

Sharpen your strategic thinking and planning skills. Anticipate problems, rather than merely react to them. Craft HR programs and other initiatives designed to meet your organization’s needs for knowledge capital.

The completely revised and updated new edition of Planning & Managing Human Resources will help you successfully implement the steps of strategic planning for human resources. Learn how to establish a strategic human resources plan that will contribute to your organization's business plan and ensure you outperform your competitors. There is no better guide to continuously improving your personnel department. Planning and Managing Human Resources is the most comprehensive book available on Human Resources and all its functions.

Packed with exercises and case studies, the book will be useful to HR practitioners, HR or personnel managers, specialists in HR planning—any HR practitioner, regardless of title. The authors explore the important roles practitioners play in the continuous improvement of their organization’s HR departments—organizational coordinator, work analyst, workforce analyst, auditor, environmental scanner, forecaster, planning formulator, integrator, planning manager and planning evaluator.

The book also sheds new light on HR "practice areas"€ as ways to implement an HR grand strategy: Career planning and management / Recruitment and selection / Training / Organization development / Job redesign / Employee assistance programs / Labor relations / Compensation and benefits.

Order Now: $49.95 

Whether you're writing an employee handbook or HR policies from scratch or updating existing documents, use caution. One slip or omission in these legally binding contracts could come back to haunt you. Eliminate risk and guesswork—and save time. This comprehensive collection of prewritten HR policies, procedures, and forms†- developed by experts and legally reviewed -€” will ensure legal compliance with minimal effort.

Next time you need to write a policy, don't reinvent the wheel - start here. We even put everything on disk so it's easy to update, customize, print out, and distribute. Perfect for managers and HR professionals alike.

HR Consultant-in-a-Box puts all these ready-to-use documents at your fingertips: A complete employee handbook with 68 policies and procedures covering everything from dress code to personal leave; Step-by-step procedures for worry-free recruiting, selecting, hiring, reviewing, disciplining, and terminating; Fast and easy forms - just make copies and hand out.

Sample forms are included for: Position description; Job opening advertisement; Job offer letter; Reference check guide; Exit interview; Verbal, written, and final warning noticesSpecific steps clarify liability-loaded tasks like: Conducting the interview; Screening; Evaluating candidates; Making the offer; Rejecting candidates; Discussing a performance review with an employee; Termination.

142 pp/ 3-ring binder w/CD-ROM / $139.95

(Winner Crystal Shooting Star and Cindy Awards for Best Video)

What does it take to succeed at work? Do your employees know where your organization is going and how they fit in? Are they clear on how their success at work will be measured? Do they understand your organization's "culture" and core workplace values? How do you expect them to treat their colleagues? How should they treat their internal and external customers? Who is ultimately responsible for their success?

Succeeding at Work - The Adventure Begins is intended to help new employees explore the behaviors and interpersonal skills that will be essential to their success. Employees will have a clearer idea of... their organization's mission, their performance objectives, their organization's core workplace values, policies on harassment and diversity, appearance and punctuality standards, respectful communications issues... customer service practices, and the need to take responsibility for their own success.

Succeeding at Work - The Adventure Begins takes place aboard the Space Cruiser Success as it rockets through the galaxies. As the story unfolds, the crew learns valuable lessons about how they should treat each other, communicate with each other, serve their internal and external customers and value the diverse skills and backgrounds they each bring with them.

Succeeding at Work - The Adventure Begins is entertaining and insightful. A great deal of information is covered in a relatively short time. We introduce a fascinating and diverse crew of humans and aliens, each with strengths and challenges that will look strangely familiar to us. The program is divided into modular segments making it easy to further explore the issues raised.

Special discount of $100 per video purchase applies to this product for the month of December 2011. Please place the order at the regular price and we'll apply the additional discount of $100 per video as we settle the order and will send an adjusted invoice showing the actual price paid.

Succeeding at Work- The Adventure Begins DVD or VHS: PURCHASE /$625.00

( By: David D. Dubois, Ph.D., & William J. Rothwell, Ph.D.) "The Competency Toolkit provides everything that is needed for a training/OD department or consulting firm to produce competency-based analysis and development. The Toolkit provides resources to guide practitioners through the whole process, front to back, from sponsorship through development to implementation. Comprehensive and well-researched, the kit is a must for managers and developers who want to do it right. Only Dubois and Rothwell could have produced a series of tools this thorough." - Jeremie Hill Grey, Ph.D. The Learning Consortium, Mesa, AZ

The Competency Toolkit provides you with the tools you'll need to win key management support for, and to develop and implement powerful competency-based employee performance enhancement opportunities within your organization. The Toolkit contains the most innovative methods, procedures, suggestions, and materials to help your organization initiate or advance its use of competency identification and modeling technologies to its ultimate advantage.

Also included are more than 300 overhead masters, detailed briefing presentation outlines, and the handouts for briefings that are typically needed to implement competency initiatives in an organization. In addition, comprehensive competency menus for leadership and individual contributor jobs found in organizations, “do's and don'ts,' explanations of “best practices,' a host of instruments, forms, competency card-sort activities, templates, and similar tools needed to implement credible competency practices, and an extensive bibliography, are valuable key components of this must-have resource!

600 pages/ two 3-ring binders and CD-ROM /$295.00

A supervisor's job has become complicated to say the least. In today's workplace simply using a "common-sense approach" will not always shield your supervisors and managers from the liability they face. A supervisor's decisions or statements that may appear insignificant can lead to trouble and expose the supervisor and their organization to costly litigation. Supervisors now must comply with an increasing number of laws and regulations - just ask Jack Cade.

Jack Cade's Nightmare I: A Supervisor's Guide to Laws Affecting the Workplace was designed to help reduce the potential liability that all organizations and their management staffs face on a daily basis. This training program will sensitize supervisors and managers to the problems and legal liabilities that can arise under the rapidly changing labor and employment laws.

Key Training Points: Gain a familiarity of the wide range of employment and labor laws and how they impact supervisors' and managers' daily decisions../ Build awareness of the many lesser known employment-related laws../ Provide general guidance on how to spot problems and avoid mistakes commonly made by supervisors and managers../ Learn the "Watch what you say" rules../ Audience: New and experienced supervisors and managers.

Courseware Included in the Jack Cade's Nightmare I: Trainer's Manual/ 5 Participant Manuals/ 2-part Video Case Study (Part I = 23 minutes; Part II = 23 minutes)/ * Rental only includes one Facilitator Manual and 2-part Case Study Video. Participant Manuals must be purchased.

PURCHASE DVD/VHS FOR $795.00

RENT DVD/VHS 5-DAYS FOR $295

PARTICIPANT MANUALS SET OF 3 FOR $30.00

Free Preview - Call: 973-427-3004

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Does the Human Resources department (HR) of your organization deserve a recognition of excellence? Based on my knowledge of many organizations, the HR department is blamed far more often than it's recognized. Most likely that€™'s the case at your organization. Nevertheless, I was shocked to read the following paragraph in the Editorial section of the HR Exec of the Year Issue of Human Resource Executive magazine,  "As we were soliciting nominations for this year'€™s HR Executive of the Year, we received in the mail a most unusual reply. The letter was written by the chief executive officer of a major Fortune 200 company. In it, the CEO thanked us for our call for nominations, but noted that he couldn't think of a single HR leader who deserved such a recognition."

David Shadovitz, editor of Human Resource Executive, continued his editorial piece titled Better HR saying, "Perhaps this CEO has good reason for responding the way he did. But as this year's selections for the HR Executive of the Year and Honor Roll prove, HR excellence is clearly alive and well - and making a remarkable difference in certain organizations." The winner this year was Bill Conaty, General Electric's senior vice president of corporate human resources. Why? GE's former chairman Jack Welch points out that Conaty is especially unique in that he was able to earn the trust of those above and below him. "Some HR people kiss up; some HR people kick down people," he says. "He's almost the opposite. He kicks up. He challenges the CEO and keeps confidence in his people. That's one of the great things he does.€"

So how does your HR department compare? Does it kiss up, kick down, or kick up?

You can get HR Executive and other HR and non-HR magazines at no cost to you.

Click here for your Free Publications.

The Human Resource Executive magazine provides key HR decision-makers with news, profiles of HR visionaries and success stories of human resource innovators. Stories cover all areas of human resource management, including personnel, benefits, training and development, HR information systems, relocation, retirement planning, workplace security, and healthcare.

Click here for your Free Publications.

Janus is a fully integrated, fully reproducible, suite of materials that will help individuals, teams, and whole organizations set effective performance goals, build competency standards, and conduct an effective appraisal.

The system provides a comprehensive, step-by-step approach for both appraisees and appraisers, with training material, coaching guides, forms, and templates, all contained within three volumes. 

RelationShifts is a transformational training experience that changes the way employees view their job and relate to their colleagues and the organization. The training builds a sense of ownership of one's work and shows managers and staff alike a more effective and liberating way of working together to achieve extraordinary results:

• It is a highly inspiring, deep discovery, passion-filled half-day or full-day session that goes beyond traditional motivational / team buliding training.
  
• It is an opportunity to understand, accept, and create significant change in employee relations, the team and the organization.
  
• It is an invitation to experience and adopt a different Mental Model for doing business in a Not-As-Usual way to create extraordinary business results.
  
• It is an introduction of a new way of communicating and working in a positive, emotionally intelligent manner that creates collaboration and commitment.

Click here for more information on this unique training experience

Help New & Recently HIred Employees Hit the Ground Running

The Total Onboarding Program provides training and HR professionals with a detailed approach for bringing new and recently promoted employees up to speed and productive in half the usual time. In this Facilitator's Guide set, George Bradt -- author of The New Leader's 100-Day Action Plan -- and Ed Bancroft share a complete training package of proven tools, techniques, and tricks of the trade that help organizations reduce hiring or promoting risk and increase retention rates, identify and avoid the most prevalent landmines that derail new hires, and develop an onboarding framework that can be consistently deployed in any organization.

Based on years of experience working with Fortune 500 companies, the authors techniques will inspire and enable new employees to deliver better results faster. Their program presents the core concepts of onboarding: alignment, acquisition, accommodation, assimilation, and acceleration and includes agendas, worksheets, and slides for five meetings and 11 workshops, ranging in time from two hours to two days, so you are completely prepared to present the program to teammates.

Loose-leaf, 352 pages, published September 2010

Purchase The Total Onboarding Program: Facilitators Guide Set for $495.00

Can your company benefit from hiring decisions that are 2-5 times more accurate than those made by traditionally trained interviewers?

The best predictor of future performance is past performance in similar situations. This skill-building workshop will teach your managers how to get the most useful responses from candidates - responses about actual performance in past jobs and accomplish ments in specific work situations. This type of information - Behavior Description - greatly increases your ability to predict whether a candidate will be the top performer your organization is looking for.

Published research shows that interviewers trained in Behavior Description interviewing make hiring decisions that are two to five times more accurate than traditionally trained interviewers. Isn't it worth one day of training to make sure your managers h ave the skills to implement this method in your organization?

Workshop Objectives:

• Improve the quality of workforce by teaching managers how to select qualified new hires who are well-suited to their positions
  
• Integrate managers' current interviewing practices with a Behavior Description Interviewing method
  
• Establish a standardized and systematic method for comparing applicants based on their interview responses.

The workshop takes 8 hours to complete.

The Trainer's Package consists of:

1 Trainer's Guide (250 pages, 3-Ring Binder) - contains notes for the trainer, transparency masters, and copies of all participant materials. 1 Video (59 Minutes) - Supports the trainer with examples and vignettes which demonstrate the Behavior Description Interviewing method. 4 Facilitator's Guides (16 Page Booklet) - One facilitator is recommended for each 4-5 participants in the program to ensure proper transfer of skills.10 Behavior Description Interview Patterns

Purchase the behavior DescriptionInterviewing Trainer's Guide with DVD $295.00

Behavior Description Interviewing Group Leader Guide - 4 Pack One small-group facilitator is recommended for each 4-5 participants in the "Behavior Description Interviewing" program to ensure proper transfer of skills. This guide contains everything these small group facilitators will need to support participants in terms of the structure, purpose and process of the exercises.

The Participant's Package consists of: Participant's Guide (105 Pages, 3-Ring Binder) - Contains background information on the Behavior Description Interviewing method and exercises for the participant. 1 Behavior Description Interview Pattern (8 Pages) - These patterns are preprinted with key Interview questions and include space for the interviewer to take notes during an interview. Each participant should have a pattern to use during training, and a supply to use in actual interviews after the training.

Purchase the Participant's Package /$49.95

Behavior Description Interview Pattern - 10 Pack

These patterns are preprinted with key Interview questions and include space for the interviewer to take notes during an interview. Each participant in the "Behavior Description Interviewing" program should have a pattern to use during training, and a supply to use in actual interviews after the training.

Purchase the Behavior Description Interviewing Patterns Pack of 10 for $39.50

This fully reproducible and customizable workshop Template is designed for employees in the organization who are responsible for interviewing job applicants. All the information and exercises can be easily applied to work-related situations. Interviewing is designed to be facilitated in one-day, or if you prefer, in a series of short-term meetings.

Participants will learn to: Improve the quality of the workforce through more effective interviewing; Use an interviewing framework to master the interviewing process; Develop a system of behavioral questions that gather useful information from candidates; Encourage candidates to discuss specific experiences and accomplishments; Determine which questions to ask candidates, and when; Use follow-up tools.

Skills covered include: Understanding the Consequences of Hiring Decisions; Avoiding Common Selection Problems; Using Past Behavior to Predict Future Behavior; Developing Behavioral Questions to Gather Information; Dealing with Incomplete Answers or Examples; Creating Planned Behavioral Questions; Using Follow-up Questions and Listening Skills to Deal with Partial or Non-Behavioral Examples; Identifying Blocks to Successful Performance.

Using the power of Microsoft Word 2000, you can modify, change, edit, delete, import, export, copy, paste, add color, logos, clip art, fonts, etc., to this program, just as you would any Word document! This program includes a Participant's Workbook, a Facilitator's Guide and a PowerPoint file.

Interviewing Skills Workshop Template in Word / $149  

Competency-based interviewing techniques will give your company a strategic focus by allowing hiring managers to integrate job-specific, future-oriented competencies into their interviews. This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus.

Interviewing for competencies follows a structured format which this workshop takes you through step-by-step-the interviewer builds a customized interview format for each individual position based on the duties and responsibilities of the position and identifies the critical skills needed to perform these duties and responsibilities at a superior performance level.

Unlike other competency-based interviewing workshops, Interview for Success uses personality measures based on the results of a Big 5 Personality Assessment in conjunction with competency-based interviewing and ties the two factors together to assess areas, such as technical acumen and behavioral tendencies.

Video role-plays effectively model behavioral interviewing practices and provide learners with a structured format to recognize and critique, good and bad approaches.

With a series of Job Aids for each step, as well as a database of competencies, behaviors, and more than 300 effective behavioral interviewing questions provided on CD-ROM, this easy-to-use tool enables the hiring manager or human resources professional to expertly build a competency-based interview.

Interview for Success: Leader's Guide, Video, and diskette with PowerPoint Slide Show/ $250.00

Featuring: Libby Sartain, Senior VP HR and "Chief  People Yahoo" at Yahoo! Inc.

Great businesses begin with great ideas, but they are sustained only through the dedication and passion of great people. To encourage such employees, Libby Sartain advocates a healthy, high-performance culture based on an environment of loyalty and trust. Such an environment is created by honest, two-way communications; adherence to stated values; and the establishment of clear expectations and rewards.

Once this spirit of dedication is in place, your organization's principles and values become self-governing. As a result, your employees' entire energies will be focused on achieving your company's market and growth objectives. Sartain explains how to unleash the power of your company's foremost asset-its employees-and create lasting value.

Prior to joining Yahoo!, Sartain was Vice President of People at Southwest Airlines, where she directed all human resources functions. She played a key role in developing an employment brand strategy that helped Southwest double employee growth in six years and fostered the company's reputation as a leading employer of choice. Sartain was named fellow of the National Academy of Human Resources, and she is co-author of "HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business."

Purchase VHS or DVD/ Length: 51 mins. (2004) - $95.00

The ADA Revisited is based onthe White Ribbon Award Winner, The ADA On Video

Program Objectives

The ADA Revisited is intended to inform managers and other employees about
the opportunities and legal responsibilities organizations and individuals face under the
Americans with Disabilities Act. It is an excellent way to allay fears and misconceptions
about the ADA while sensitizing employees to the benefits of a diverse workforce that includes
persons with different abilities.

Program Contents

The ADA Revisited combines analysis of the ADA by a team of legal experts as well as
interviews with employees with disabilities and their managers to provide a balanced view of
the impact of the ADA in today’s workplaces. We examine the law’s requirements regarding
interviewing and hiring practices, what constitutes equal access to employment benefits and
training, how to determine the “essential functions” of a job, as well as what “reasonable
accommodations” are and when they are needed.

Support Materials

The ADA Revisited comes with a comprehensive facilitation package that includes a training
guide with course outlines for shorter or more complete training, reproducible handouts, and a
Questions & Answers publication from the US Department of Justice and the EEOC.

Purchase the program DVD or VHS for $625.00

Or Rent it 5-Days DVD or VHS for $295.00

How workers with disabilities can become valued contributors to your team.

This video gives you practical, step-by-step guidelines for complying with the Americans with Disabilities Act (ADA). It also helps train your managers to overcome stereotypes so they can interview and hire disabled individuals without bias or discrimination. It shows managers how to supervise disabled employees and develop reasonable accommodations that fit both the individual and the job.

Key learning points include:

• Defining disability.
• Legal obligations and procedures.
• Who's covered.
• Medical issues and exams.
• Job descriptions and essential job functions.
• Proper documentation.
• Hiring and supervision.

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