Training and Communication for People at Work
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Classroom-Style Customizable Courseware Series


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The Courseware workshops on this page can be purchased as a complete series, or as individual workshops. They are ready-to-use, complete training courses on a wide range of essential soft skills competencies. These complete workshops range in length from 2 ½ hours to 2 days. There is one series for individual skills titled, Professional Skills Courseware Collection, made up of 8 courses/programs; and another series for teams titled, Performance Skills Teams Courseware Collection, made up of 10 courses/programs.Each one of these series is priced at $1495 each if purchased separately, or when the two series are purchased together the cost will be $1995 for both series.

Each individual course costs $295 and includes the following:

•Instructor’s Guide •Participant Coursebook •Development Planning Worksheets •Trainers Quick-Start Guide •Pre & Post Tests •Evaluation Forms •PowerPoint Presentation •Workshop Outline •Lesson Plans •Experiential Exercises

The advantage of these workshops is that they are:
•Fully customizable •Provided in Microsoft Word and PowerPoint •Unlimited printing rights •Unlimited re-branding rights •Ready-to-Print/Ready-to-Use •No additional fees or renewals •Peerless Instructional Design •Tips on customizing •Interactive/experiential learning

These courseware Programs are delivered on CDs which we ship to your shipping address. However, if a customer prefers to receive the material in electronic files, we will accommodate you.

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    Get It Free with Any Order from this Page!

    A Reproducible Paper and Pencil Tool and Guide for Discovering Your Communication Style And Sharpening Your Communication Skills Containing three tools in one:

    1. An Individual CEP-I Self Assessment tool for discovering, charting, and boosting your own communication style and skills. / 2. A Team CEP-Team for discovering and charting Team Communication. / 3. A 360 View CEP-360 for five or more "Others" to evaluate your communication style. / $95 Value!


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    Professional Skills Courseware Collection's 8 Workshops

    Below, please see descriptions of the 8 Courses/Workshops of the Professional Skills Courseware Collection. You can order anyone at $295, or the entire collection for $1495

    1. Building Interpersonal Influence Courseware

    Building Interpersonal Influence is a comprehensive two-day workshop for supervisors, managers, negotiators, sales and service personnel, team members or any other professional where positive influencing skills will improve their effectiveness.

    Organization Outcomes with Building Interpersonal Influence Courseware:


    Participants will become more effective change agents, managers, team members, negotiators, or sales people.
    Participants will become more accepting of diverse personality styles and become more versatile at working with people displaying different styles.
    Participants will build higher levels of trust with all co-workers.
    Participants will receive and convey business communication more effectively.
    Participants will become more influential with more co-workers and be more effective achieving goals.
    Managers will rely less on position power.
    To purchase Building Interpersonal Influence Courseware for $295.00 contact,:service@humanext.com


    2. Decision Making and Planning Tools Courseware

    Decision Making and Planning Tools Courseware is a comprehensive one-day workshop that enhances organization decisiveness while improving the quality of decisions by teaching a variety of processes participants can select from to assist with part or all of virtually any planning or decision challenge.

    Organization Outcomes with Decision Making and Planning Tools:


    Managers or other professionals will understand the advantages of six decision making tools enabling them to use the best tool for the type of decision making or planning challenge.
    Participants will use these tools to impose structure on planning and decision making in order to improve outcomes.They will work in groups and learn about:
    Affinity Diagram; Interrelationship Digraph; Tree Diagram; Matrix Diagram; Process Decision Program Chart (PDPC); Activity Network Diagram.
    To purchase the Decision Making and Planning Tools Courseware for $295.00 Contact: service@humanext.com

    3. Preparing the Future Leader Gourseware

    Preparing the Future Leader Courseware is a comprehensive one-day workshop for training new supervisors or individuals with leadership potential to explore the responsibilities of leadership, assess their competencies and create a development plan with specific skill acquisition targets.This highly effective, interactive, experiential training programs comes complete, but can also be edited in Microsoft Word to match your specific situation.

    Organization Outcomes with Preparing the Future Leader:


    Supervisor candidates will take the initiative to direct their career path and improve their prospects.
    Supervisor candidates will fully understand the additional skills and responsibilities of the contemporary leadership role enabling them to make a more informed decision to pursue this career path.
    Participants will understand and use an analytical & decision making process that weighs alternatives against values in order to select the optimal course of action.
    Leadership candidates will better understand their thinking style, image and current leadership skills enabling them to be more effective in their current positions and undertake a targeted leadership development effort.
    To purchase the Preparing the Future Leader Courseware for $295 please contact:service@humanext.com

    4. Developing Employees Courseware

    Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships.

    Organization Outcomes with Developing Employees Courseware:


    Supervisors become more skilled communicators and build stronger relationships with employees.
    Supervisors create a more motivational work environment for direct reports.
    Employees progress more quickly from novice to mastery in their responsibilities
    Supervisors build continuous performance feedback into their daily dialogues with employees
    Supervisors empower employees and delegate appropriately.
    To purchase the Developing Employees Courseware for $295.00 please contact:service@humanext.com

    5. Problem Solving Tools and Techniques Courseware

    Problem Solving Tools and Techniques is a comprehensive two-day workshop that builds problem solving ability in any professional by providing conceptual mastery of a set of tools. Participants work cooperatively to structure and solve problems using a series of proven methods

    Organization Outcomes with Problem Solving Tools and Techniques:


    Participants will have a stable of problem solving tools to facilitate problem solving, especially in the context of work groups.
    By understanding the analytical process that underlies each problem solving tools, participants will be able to select the appropriate tool for the problem and use the tool individually or in a work group to work toward a solution.
    Participants will use these tools to think about and then structure problems and will solve problems more efficiently and effectively.
    Participants will work interactively in groups work through these problem solving exercises:
    Brainstorming; Multivoting; Rule of Reduction; Workflow Diagram; Fishbone Diagram; Checksheet; Pareto Chart; Survey; Force-Field Analysis; Criterion Rating; Pie Chart; Histogram; Scattergram; Concentration Diagram; Cost-Benefit Analysis; Focus Groups
    To purchase the Problem Solving Tools and Techniques Courseware for $295 please contact:service@humanext.com

    6. Surviving Workplace Change Courseware


    Surviving Workplace Change is a comprehensive one-day workshop that will make any organization more versatile and competitive by reducing resistance to change. Participants enhance their own adaptability which lowers stress and creates career development alternatives.

    Organization Outcomes with Surviving Workplace Change::


    By learning to cope with change, participants will lower their resistance to change.
    New processes, products and services can be implemented more effectively and efficiently.
    The organization will become more adaptable to the need for continuous change, making it possible to embrace continuous improvement with less resistance.
    Employees and especially managers will understand the necessity for continuous improvement and build change management tactics into their daily work psychology.
    Employees will learn to embrace change and understand the direct link between productive change and organizational/marketplace competitiveness.
    Note: The Insight Inventory assessment can be ordered 20% discount by owners of this workshop.
    To purchase the Surviving Workplace Change Courseware for $295 please contact:service@humanext.com

    7. Transforming Workplace Conflict Courseware

    Transforming Workplace Conflict is a comprehensive 2-day trainer-led curriculum where managers, supervisors, and team leaders will learn to manage conflict by identifying conflicting personality styles. This training will enhance participants' problem solving and collaboration abilities.

    To purchase the Transforming Workplace Conflict for $295.00 please contact:service@humanext.com


    8. Using Adult Learning Principles

    Using Adult Learning Principles is a comprehensive one-day workshop for training instructors or “managers who also train” on how to use adult learning principles to make employee development a highly effective performance improvement strategy. By understanding and using knowledge of the factors that influence learning, trainers and non-trainers alike will learn as much about motivation as they do about adult learning principles.

    Organization Outcomes with Using Adult Learning Principles Courseware:


    Trainers or Non-Trainers who must train will:
    Understand how to use the five factors that influence learning.
    Develop a more effective learning.
    Understand nuances of learning motivation and their linkages to the motivation to perform.
    Develop instructional materials that incorporate learner motivating factors and adult learning principles.
    To purchase Using Adult Learning Principles for $295.00 please contact:service@humanext.com

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    Purchase complete collection - Professional Skills Courseware

    To purchase all the 8 Courses above for $1495.00 please contact:service@humanext.com

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    Performance Skills Teams Courseware Collection's 10 Workshops

    Below are descriptions of the 10 Courses/Workshops of the Performance Skills Teams Courseware Collection. You may order each course at $295, or the entire 10 courses for $1495.00


    1. Making Team Decisions by Consensus Courseware

    Making Team Decisions by Consensus is a 2 1/2 hour workshop during which new or intact teams learn, practice, and commit to a group decision making process emphasizing consensus and ensuring the team "acts" as a team.

    Organization Outcomes with Using Making Team Decisions by Consensus Courseware:


    Team members will work hard to frame problems and conflicts in terms that will make reaching a consensus more possible.
    Team members will understand and accept the process by which group decisions are made.
    Team members will more fully integrate their own actions into the teams since "going it alone" is not an option for making, and acting on, a productive decision.
    To purchase Making Team Decisions by Consensus for $295.00 please contact:service@humanext.com

    2. Making Team Meetings Work Courseware

    Making Team Meeting Work is a 2 1/2 hour workshop to train all team members to competently prepare for, plan, organize, lead, and contribute to the evaluation of meetings.

    Organization Outcomes with Making Team Meetings Work Courseware:


    Team members can evaluate meetings in progress and correct problems.
    Team members can lead an effective team meeting.
    Team members can contribute to ongoing evaluation of team meetings by understanding what must be accomplished and how it will be accomplished.
    To purchase Making Team Meetings Work Courseware for $295.00 please contact:service@humanext.com

    3. Planning for Team Results Courseware

    Planning for Team Results is a 3½ hour workshop that teaches the SMART system of goal setting in group and individual contexts. Team members then learn and use an action planning process linked to their goals.

    Organization Outcomes with Planning for Team Results Courseware:


    Team members can evaluate meetings in progress and correct problems.
    Team members can prepare for, plan and organize a team meeting.
    Team members can lead an effective team meeting.
    Team members can contribute to ongoing evaluation of team meetings by understanding what must be accomplished and how it will be accomplished.
    To purchase Planning for Team Results Courseware for $295.00 please contact:service@humanext.com

    4. Resolving Team Conflict Courseware

    Resolving Team Conflict is a 3½ hour workshop during which team members explore individual and the team’s conflict style, and then learn a structured process to resolve conflict on the team.

    Organization Outcomes with Resolving Team Conflict Courseware:


    Team members learn the sources of team conflict.
    Team members better understand their own and other team members conflict styles, as well as the overall “team profile.”
    Team members use a “common” structured process for resolving a conflict that everyone on the team understands, which further facilitates getting conflict resolved.
    To purchase Resolving Team Conflict Courseware for $295.00 please contact:service@humanext.com

    5. Committing to the Team Approach Courseware

    Committing to the Team Approach is a 5 hour workshop ideal for establishing new project teams by teaching them the stages of team development, how to deploy resources, and commit to the groups’ mission.

    Organization Outcomes with Committing to the Team Approach:


    New teams can be centered on the team's goal or mission. Existing teams can be re-centered.
    Teams use a structured process to deploy team human resources avoiding conflict that can be caused when politics influence team work roles.
    All team members will define work within their established ground rules.
    To purchase Committing to the Team Approach Courseware $295.00 please contact:service@humanext.com

    6. Communicating Effectively in Teams Courseware

    Committing Effectively in Teams is a 1 day workshop using interactive exercises to teach members of a group "team communication" skills like providing feedback, constructive criticism, reacting skills, and overcoming barriers to communication in groups.

    Organization Outcomes with Communicating Effectively in Teams Courseware :


    Team members model good communication practices.
    Communication on the team is more effective with fewer misunderstandings.
    By understanding barriers to communication, team members are able to preempt communication problems.
    By using good reacting skills, team members can maintain progress of a positive communication or redirect a negative communication back to a productive course.
    All team members contribute to the dialogue of performance feedback which keeps the team focused on achieving its goals in self managing posture.
    By learning how to react positively to criticism and provide constructive criticism, team members stay focused on the team's goals.
    To purchase Communicating Effectively in Teams Courseware $295.00 please contact:service@humanext.com

    7. Creating a Shared Team Purpose Courseware

    Creating a Shared Team Purpose is a 2 1/2 hour workshop during which a new or existing work group creates a team mission and establishes team values that will be used later to assist in decision making and conflict resolution.

    Organization Outcomes with Creating a Shared Team Purpose Courseware :


    Team members discuss and arrive at a consensus on the team's purpose and author a mission statement from which supporting goals can be formulated.
    Team members create a set of team values that can govern team pursuit of goals and be used as a common currency for resolving conflict or solving problems.
    To purchase Creating a Shared Team Purpose Courseware $295.00 please contact:service@humanext.com

    8. Evaluating Team Performance Courseware

    Evaluating Team Performance is a 2 1/2 hour workshop during which work groups learn the importance of evaluating importance, and methods continuously monitor, self regulate, and self correct the team's performance.

    Organization Outcomes with Evaluating Team Performance Courseware:


    All team members will contribute to the performance evaluation and correction process.
    Teams establish criteria for assessing team performance then adjust behavior and actions in process to prevent performance issues from arising.
    Teams will identify performance issues more quickly and on a continuous basis.
    Teams will monitor performance continually, which creates a self-regulating high performance workgroup.
    To purchase Evaluating Team Performance Courseware $295.00 please contact:service@humanext.com

    9. Solving Team Problems Courseware

    Solving Team Problems is a 4 hour workshop that teaches team members to solve problems more effectively, efficiently, and with less conflict by learning and using a “common language” for group problem solving.

    Organization Outcomes with Solving Team Problems Courseware:


    Problems will be solved more systematically at both the individual and team level.
    By using standard process tools, more complex problems can be solved both individually and as a group.
    Consensus decision making is reinforced and all team members contribute to challenges and problems facing the team.
    To purchase Solving Team Problems Courseware $295.00 please contact:service@humanext.com

    10. Utilizing Team Members Abilities Courseware

    Utilizing Team Members Abilities is a 5½ hour workshop that teaches teams to optimally deploy team resources by consideration of skills, preferences, individual goals, experience, and knowledge in order to most efficiently and effectively achieve team goals.

    Organization Outcomes with Utilizing Team Members Abilities Courseware:


    Team members more effectively contribute to team goals by dispassionately utilizing one another’s strengths and weaknesses.
    Team communication improves because team members have greater understanding of behavioral style differences, and new skills to overcome those differences.
    By understanding the team aggregate of behavioral styles, team members will enhance the team’s strengths and work to minimize the negative effects of behavioral style blind spots.
    Team resources are comprehensively deployed by consideration of skills, preferences, individual goals, experience, and knowledge in order to most efficiently and effectively achieve team goals.
    To purchase Utilizing Team Members Abilities Courseware $295.00 please contact:service@humanext.com

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    Purchase all 10 workshops of the Performance Skills Teams Courseware Collection

    To save big by purchasing all 10 workshops of the Performance Skills Teams Courseware Collection for $1495.00 please contact:service@humanext.com


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    Purchase all 18 workshops of both series

    For a limited time you can purchase the series of 8 workshops of the Professional Skills Courseware Collection along with the series of 10 workshops of the Performance Skills Teams Courseware Collection saving $995.00. Order for just $1995.00
    Please contact:service@humanext.com

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