Change Management Effectiveness Profile Author Jon Warner
This 84 item, online assessment determines the degree of competence in 7 primary dimensions of change management. Interpretation of scores, coaching tips and development planning templates are provided in a comprehensive report.
Overview
This 84 item behavioral assessment collects self or 360-degree feedback on change management competencies that include proactive thinking, organizing for change, involving others, visualizing the future, communicating clearly, breaking from the past and consolidating new learning.
Features
1. Measures 7 core change management competencies through 84 items, with either self or 360 degree feedback.
Each behavioral item in the assessment is a positive change management behavior.
Worded in simple, understandable and behavioral terms allowing any participant, regardless of education or English language proficiency, to understand and provide accurate ratings.
The report itself is broken into six smaller reports. Reports begin with summary competency scores and drill down to behavioral specifics including change management tips for development and course and reading suggestions. In the online format, there is no limit to the number of raters who can be invited to provide feedback.
Purchase one online assessment for $24.95 
Author:Jon Warner
Coaching Effectiveness Profile Includes 84 items that measure the following 7 core coaching competencies: - Empathizing Ability - Listening Skills - The Capacity to Confront and Challenge - Problem Solving Ability - Feedback Giving Skills - The Capacity to Empower - Mentoring Skills.
In the online format, there is no limit to the number of raters who can be invited to provide feedback.
Each user receives a Coaching report what Includes a 10/10 report that lists your top ten strengths and top ten development needs, in rank order.
Rather than providing just simple lists of strengths and weaknesses, the CEP provides development needs imbedded in development planning templates that help make it easy for participants to take their next steps.
Price $24.95 per user
Author: Jon Warner
Communication Effectiveness Profile
This online assessment Measures 7 core communication competencies through 84 items, with either self or 360 degree feedback.
Each behavioral item in the assessment is a positive communication behavior.
Worded in simple, understandable and behavioral terms allowing any participant, regardless of education or English language proficiency, to understand and provide accurate ratings.
The report itself is broken into six smaller reports. Reports begin with summary competency scores and drill down to behavioral specifics including communication tips for development and course and reading suggestions.
In the online format, there is no limit to the number of raters who can be invited to provide feedback.
Price $24.95 per user
Author:Jon Warner
Customer Service Commitment online Profile includes 48 items that measure the following 6 core customer service commitment competencies:
Feedback and the voice of the customer
Establishing service standards
Empowering people to serve the customer
Customer-serving processes and systems
Rewards and recognition for service excellence
This assessment collects ratings for the self as well as the “self’s” perception of how the organization is performing. Worded in simple, understandable and behavioral terms allowing any participant, regardless of education or English language proficiency, to understand and provide accurate ratings.The report itself is broken into six smaller reports. Reports begin with summary competency scores and drill down to behavioral specifics including customer service commitment tips for development, and course and reading suggestions. Price $24.95 per one user
Author: Jon Warner
The Customer Service Skills Profile via its 84 - items provides an objective process for customer service people to self assess how they are performing important customer service behaviors in competencies like: Engaging in Joint Problem Solving,
Building Warmth and Empathy,
Carefully Negotiating,
Resolving Conflict,Termperament/Disposition,Attentive Listening,Communicating Clearly
The online feedback report identifies development priorities and provides coaching tips to improve service practices. Participants print out a development planning template that focuses on their top 5 development needs. The questionnaire uses graduated response scales (almost never to almost always) that help employees draw accurate conclusions about how skilled they presently are in customer service. The tool quickly generates insights that deliver results again and again as employees seriously consider how well they fare in the 7 competencies above.
Price $24.95 per one user
Author Alexander Hiam
Dealing with Conflict Online Assessment
This online assessment makes dealing with conflict better than ever, with expanded reports and graphs this instrument is more effective, easier to use and easier to administer.
The 22 page feedback report includes:
Graphs of the participants results in the five conflict styles and includes a percentile comparison of the participants scores to the scores of the general population. A guide to conflict handling styles that outlines the implications of the participant’s scores across all five conflict styles. A detailed skill building section on the use of the collaborative style, which is the preferred style for more business situations.An explanation of conflict IQ and how to improve your conflict IQ.
The effect of conflict on employee motivation.
Anger management practicesThe Conflict Situation Selector exercise, which is a separate assessment activity to teach participants how to select the optimal conflict style for every situation. Participants simply complete the assessment by clicking a link provided by an email invitation to participate in the online assessment process. For self-directed learning applications, participants can immediately access their reports.
Price of one online assessment $24.95 m
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Author: Jon Warner
Diversity & Cultural Awareness Profile: Online Assessment / This assessment compares perceptions of the organization’s commitment to cultural diversity against the respondents own commitment to cultural diversity. Both ratings can be compared to a normative “realm of best practice”. Useful from an organization and an individual perspective. Competencies include: Awareness and ClimateLevels of InclusionLevels of Tolerance & UnderstandingDegree of EmpathyDegree of Adaptation and ChangePersistence and Commitment
Benefits
Diversity and Cultural Awareness feedback report — Displays the participants self rating on commitment to diversity for comparison against the organizations commitment, a multi-organization norm and a “realm of best” practice range.Norm Comparison — The Diversity and Cultural Awareness questionnaire displays normative levels on diversity and cultural awareness to provide individuals and organizations a frame of reference for judging their own current standards and performance against industry at large. Easy to administer – The online administrative component is easy for both administrators and participants, yet provides administrators key control over the distribution of results.Relevant feedback – Rather than providing just simple lists of strengths and weaknesses, the Diversity and Cultural Awareness feedback report provides development needs imbedded in development planning templates that help make it easy for participants to take their next steps.
Price $24.95 per one user
Author: Jon Warner
The 32- item Emotional Intelligence Style Online Assessmente reports an individuals most pronounced natural tendencies to be primarilly Reflective, Conceptual, Organized, or Empathetic. By learning about these predispositions, particpants can learn the behaviors needed to more fully use all 4 styles in the appropriate circumstances.
Emotional Intelligence refers to the complex mix of social and interpersonal behaviors that incorporate intuition, character, integrity, motivation, communication ability, and relationship skills. Emotional intelligence style feedback report — Displays the participants emotional intelligence style predisposition and provides positive uses for each of the four styles, information on applying emotional intelligence skills and how to develop your own emotional intelligence.
Relevant feedback – In addition to your specific profile information the feedback report contains a “Contract for Change” template that can be used individually or in a class for setting goals, recording progress, key persons involved in the development effort, and the end result of improving emotional intelligence.
The report is broken into ten smaller reports. Reports begin with an introduction to emotional intelligence style followed by your individual assessment results and then detailed explanations of how to use this new information.
Cost $24.95 per user
Authors: Jon Warner
Influencing Style Clock: Online Assessment
This 32 item, online assessment helps employees identify and improve the ways they influence others at work. It is a powerful tool for leadership training, team building, career counseling, personal development and sales training.
Overview
This assessment determines the degree to which you use each of four influencing strategies with the emphasis on strengthening your weakest influencing styles and understanding when each style is most appropriate.
When to Use the Influencing Styles Clock
With any employees who need to learn how they influence others in order to improve their effectiveness in the workplace. With team leaders, internal consultants, trainers and project managers or others who need to influence without direct authority. With sales and customer service people who need to influence customers and recognize the best influencing strategy to use with an individual customer. As an introductory training activity on Influencing styles to teach participants about their own predispositions and how to use all influencing styles when they are most appropriate. As the center piece of a 1-day facilitated training workshop on influencing styles.Feedback Report The feedback report displays the participant’s primary and secondary influencing styles. The report provides positive uses for each of the four influencing styles, information on applying influencing styles and how to develop your less used influencing styles. The report contains an Individual Development Plan template that can be used individually or in a class for setting goals, recording development actions, and progress toward goals. Price $24.95 Per User
Author: Jon Warner
Leadership Effectiveness Profile: Online Assessment is a 96 item, online questionnaire of these 8 Leadership competencies: Emotional Intelligence; Contextual Thinking; Directional Clarity; Creative Assimilation; People Enablement; Reciprocal Communications; Change Orchestration; Drive/Persistence
This model is based on research that effective leadership rests on base qualities like drive, emotional intelligence and creativity. These fundamentals are directed by goal clarity and communication skills, then further leveraged by people enablement and contextual thinking which come together in effective change orchestration -- the essence of leadership.
When to Use The leadership Effectiveness Profile
With Leadership and management candidatesAs an introduction to leadership training activity To Re-enrgize leaders & managersAs the center piece of facilitated training on leadership. Leadership report — Includes a 10/10 report that lists your top ten strengths and top ten development needs, in rank orde. Rather than providing just simple lists of strengths and weaknesses, the LEP provides development needs imbedded in development planning templates that help make it easy for participants to take their next steps.
Price $24.95 per user
Learning Styles Questionnaire: Online Assessment
Author: Jon Warner This 40 item, online assessment is an ideal activity to review the concepts of adult learning. The feedback report makes participants aware of the strengths and weaknesses in their own learning styles enabling learning in all formats to be facilitated.
This assessment identifies your learning style profile, which will be composed of your predisposition to learn most readily, and to what degree, in the following categories: Attending, telescopic; Attending, wide angled; Translating, dependent; Translating, collaborative; Translating, autonomous;Relating, visual; Relating, auditory; Relating, kinesthetic; Understanding, globa; Understanding, analytical
Learning style feedback report — Displays the participants learning styles profile with detailed explanations of each primary category and their sub-scales. The report is broken into ten smaller reports. Reports begin with an introduction to learning style followed by your individual assessment results and then detailed explanations of how to interpret and use this new information
Narrative interprets learning styles so the participant understands exactly how they will tend to learn most comfortably. Relevant feedback – In addition to your specific profile information the feedback report contains a “Contract for Change” template that can be used individually, or in a class, for setting goals, recording progress, key persons involved in the development effort, and the end result of improving learning.
Price $24.95 Per user
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